Categories

TERMS OF USE

Shipping

Delivery to MAINLAND SPAIN.

With CORREOS shipping is FREE. Delivery time 3 to 4 days after confirmation of payment.

With SEUR shipping costs € 4.95 including VAT. For orders over 69 delivery is FREE. Delivery time 24 to 48 hrs. from receipt of payment.

Shipping to SPAIN: Balearic Islands.

With SEUR shipping costs € 5.95 including VAT. For orders above € 99 delivery is FREE. Delivery time 2 to 3 days after payment confirmation.

Shipping to SPAIN: CANARY ISLANDS, Ceuta and Melilla.

With CORREOS shipping costs € 11.95 including VAT. For orders over 120 the shipping is GRATUITO.Tiempo delivery between 4 and 7 days after confirmation of payment.

Shipping to PORTUGAL IBERIAN PENINSULA.

With SEUR shipping costs € 4.95 including VAT. For orders over 69 delivery is FREE. Delivery time 24 to 48 hrs. from receipt of payment.

INTERNATIONAL Shipping.

With GLS shipping costs € 12.95 including VAT. For orders over 150 the shipping is FREE. Delivery time depending on destination, between 4 and 7 days after confirmation of payment.

DELIVERY DESTINATIONS: AUSTRIA, GERMANY, BELGIUM, BULGARIA, CROATIA, DENMARK, SLOVAKIA, SLOVENIA, ESTONIA, FINLAND, FRANCE CONTINENT, CORSICA FRANCE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, NORWAY, NETHERLANDS, POLAND, THE UNITED UNIDO, CZECH REPUBLIC, ROMANIA, SERBIA, SWEDEN, PORTUGAL and SWITZERLAND MAINLAND EUROPE NO.

Payment

- Wire transfer. All markets.

- CREDIT CARD or DEBIT POS. All markets.

- PAYPAL - CREDIT or DEBIT CARDS. All markets.

- PAYMENT ON DELIVERY. Only Peninsular Spain and the Balearic Islands. This service has a fixed charge 3 plus VAT.

Order Acceptance and restrictions

Only they can order the seniors, for the Spanish state, people over 18 years. The first time you make an order, you will be prompted to open a personal account on our website feeldeluxe.com and complete the fields on the registration form. The steps to complete an order are specified on the website and are as follows:

The completion of your order is a purchase action on their part which is accepted by us when we send an e-mail order confirmation (note or consignment note). Your receipt of the email notification of shipment will be complete by the time you receive this notification. Items that are not contained in the email shipping notice will not be part of the purchase contract.

The products of their orders are subject to availability at the time of shipping. We booked it for any reason, to limit the quantities of purchased products.
Delivery Order Restrictions

For the product purchased on the website feeldeluxe.com will be delivered to your destination country, this should usually be at the country of delivery. That is, the country where the new release will determine the country of purchase of your product.

Buying Process

Feeldeluxe acknowledge receipt of your order without delay by sending an e-mail confirmation of your order. By sending this email and your receipt thereof, shall not constitute acceptance of any case your order. The purchase will be binding once we have notified you that your order has been accepted and orders are sent by our logistics provider. This means that if the products displayed on the website feeldeluxe.com are not available or the prices or descriptions of them are incorrect, we are not obligated to sell in this way. Any and all contracts for sale of products feeldeluxe.com website shall be construed and enforced under the laws of the Spanish State and the contracting parties irrevocably submit to the exclusive jurisdiction of the English courts.

Pricing Policy

The prices of the items displayed on the website are feeldeluxe.com you request at the time you place your order and will be confirmed at the time of your receipt of the email confirmation of your order. All prices are in Euro including VAT (tax included).

If you find an error in the price of the products you have ordered we will inforaremos as soon as possible, giving you the chance to confirm your purchase order at the correct price or canceling rectified it. If you cancel your order, we will refund the amount withdrawn subject to the wrong purchase.

In addition to the total price of the products purchased will be required for the payment of shipping charges thereof. You will be informed of shipping costs at the time you make your order, these vary depending on the shipping destination thereof.

Shipping costs are determined by transport.

Feeldeluxe reserves the right to change the prices of both products and shipping freight thereof at any time, always using the actual prices at the time of your order, unless the same error.

Terms of payment

The products will be paid by payment through credit card, PayPal or bank transfer to the account designated by Feeldeluxe before they are shipped. Payment will be made in euros.

In case you select the Cash option enabled as shipping destination, you will make the payment in cash upon delivery of the goods.

In the event that the amount can not be loaded and payment is not received correctly, regardless of whatever the motive, the order will be immediately canceled. To avoid fraud, payments made through the website feeldeluxe.com will be managed by the banks involved.

If you choose to make payment via bank transfer, will be informed of the necessary bank details for the payment. In such a case must include the order number assigned to purchase in the transfer concept.

Product Delivery Terms

All products are delivered from centers providing our logistics providers. These make the necessary efforts to ensure that products are served within the stipulated time (24/48/72 hrs) according to shipping destination. Please remember that delivery times are estimates, are not guaranteed and should not be construed as such.

If your product is not delivered within the time specified logical, please contact our customer service: info@feeldeluxe.com, indicating the order number, your date, your name, phone number, full address and email mail contact. These data do not s help track your order and notify the date of delivery. If the requested order is not delivered within the estimated time, we will have no liability in respect of any delay occurred or for the consequences of such delay.

If you have not received your order in whole or in part within 30 days of receiving notice of delivery via email, you will be able to cancel your order and receive a refund of the same. If you wish to cancel your order within that time, please notify the customer service via email: info@feeldeluxe.com. If the product has not been delivered we will refund the cost of your purchase.

The transports are exclusively made by courier or freight. You must have in mind that the receipt of your order will require signature. Receipt of all products must be signed by a person of age in the case of the Spanish State by a person over 18.

If it is the case that no one is responsible for receiving the product in the indicated delivery address, you will be asked to contact our shuttle to set a date or alternate pickup products.

The ownership of the products you are granted at the time of delivery of the same, you remain responsible for the integrity of the same from the time of receipt. If at the time of delivery, the packaging is damaged, you are prompted to open the package in the presence of the messenger or carrier to verify the conditions of the products contained herein. In the case of perceived product damage, you must list what these damage the delivery note and contact our customer service: info@feeldeluxe.com

Deliveries will not be made to PO or postcards.

Back in costs incurred to return the product if the materials were delivered by mistake or faulty will be refunded. Depending on availability we will send a new notice of delivery via email, and will proceed to send the correct product immediately assumed by us shipping it. If the event that the product is not in stock you will be given the possibility of replacement of the cancellation or refund of the purchase.

Returns and exchanges.

The customer will have up to 7 working days to exercise the right of withdrawal - according to Article 44 of Law 7/1996 of 15 January Retail Trade as amended by Law 47/2002, of 19 December. . It's the law in the place of delivery of the product or where you have provided the service that determines the days to be considered as working.

The customer service department has an after-sales service in which a diligent and effective service consultation to resolve any queries that could arise in our shipments or products is done. Our customers should send an email to the following address Feeldeluxeinfo@feeldeluxe.com indicating your intention to return the product, which will receive a reply from the customer service indicating what is the procedure to take out for a refund.

Feeldeluxe will take care of the expenses shipping, solely and exclusively if the items have been delivered in defective form or sending them to be wrong, provided they are sent in full in its original packaging and no signs of handling or use. Otherwise, the return will not be accepted.

If returning items that do not show any defects in workmanship or operation in a correct shipping, and the return is within the allowable working days for this purpose, ie, the return is made by choice of clients shall bear the shipping costs and return Feeldeluxe product cost to the customer after receipt thereof verified in the same condition that was sent for the first time.

The return package must contain:

- All of the items in their original packaging. - The delivery note received with your order.

Return shipping costs are borne by the customer, who will be responsible for submitting the products safely with the necessary guarantees for the returned goods arrive in perfect condition is.

Items must be returned properly protected in their original packaging, in perfect condition for possible resale (no damage, breakage or dirt), with each and every one of its accessories, manuals and documentation.

The return of the products supplied will be accepted in any case, if these were used by the customer or third parties. Items not included any evidence to perfectly identify the sender (order no, no return, full name and complete address will be accepted. Once the product is returned to the sender sending and this reaches stores logistics operator will proceed to verify that the returned items are in perfect condition. a verified once proceed to the reimbursement process. He will inform the customer of this procedure by sending an email. the refund will be made within a maximum 7 business days after verification of the status of items in your bank account or PayPal customer.
If the customer used a credit card as payment method, the refund will be made before the end of the relevant month.

The value of the refund will be equal to the purchase price of the returned product by subtracting the return costs. For products delivered in error or defective return costs shall be Thistle logistics provider. If the customer used gift vouchers or promotional coupons, these will be returned to your customer account.

Limitation of Liability

The terms and conditions of this agreement in any way affect your statutory rights as a consumer. We will not be responsible for any damage occurred (including, without limitation, loss of profits or loss of use) arising out of use, delay or inability to use the website feeldeluxe.com, its content or any link, link to another website derivatives contract tort (including negligence) or otherwise except in the case of death or personal injury caused by our negligence or misconduct.

We will not be responsible for:

Any loss that is not reasonably foreseeable by both parties at the time you purchase the derivative formalize the supply of products and the corresponding service or use thereof that you make.

Any loss that is not caused by any breach on our part.
Commercial or business losses. Our liability in connection with the purchase agreement shall not exceed the purchase price of the products purchased.

Customer service, questions comments and complaints.

If you have any questions regarding our site feeldeluxe.com, technical problems with accessing the information, please contact us via e-mail customer support enabled: info@feeldeluxe.com

Applicable law

The law applicable to the operation of this web site is prevailing in the Spanish State and is subject to the jurisdiction of the Courts of Elche, Alicante for resolution of any disputes arising from the interpretation or application of these clauses.
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